Warranty
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Request RMA Request for product RMA.
C.A.R.E. Policy Details of the C.A.R.E. policy.
Below is summary of essential key points:
  1. Product Lifetime Warranty is valid until product end of life.
  2. Lifetime Rebate Program is valid for the forseeable future, even after product EOL.
  3. Different products have different CARE levels. e.g. Power Pro is CARE-36
  4. Minimum warranty period is the CARE level in months, e.g. CARE-36 means minimum 36 months warranty
  5. Minimum warranty period after End of Life is 1/2 the CARE level. e.g. CARE-36 means after EOL, the Power Pro still has 18 months of warranty
  6. Rebates are available only from local vendor/distributors on selected items.
  7. Rebate value is at least 10% of the recommend retail price of the selected products.

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